Privacy Policy

Last Revised: 8/1/2025

1. Information We Collect

1. Information You Provide

  • Name, email address, phone number, and company name submitted through contact forms or service inquiries.
  • Information provided when signing up for newsletters or support. 

2. Automatically Collected Information

  • IP address, browser type, device information, and usage data through cookies and analytics tools.
  • Site navigation data for improving performance and user experience. 

3. Client Data (Service-related)

  • As a Managed Service Provider (MSP), we may process client data provided through managed services agreements. This data is collected and used solely for the purpose of providing IT services and support under contract.

2. How We Use Information

Having accurate information about you permits us to provide you with smooth, efficient, and customized experience. Specifically, we may use information collected from you to:

  • Respond to inquiries and provide customer support. 
  • Deliver and manage contracted IT services. 
  • Improve functionality and user experience. 
  • Maintain the security and integrity of our systems. 
  • Comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell your information. We may share data only in the following circumstances:

  • With third-party service providers acting on our behalf under strict confidentiality agreements (e.g., website hosting, monitoring tools, ticketing systems). 
  • When required by law or legal process. 
  • To enforce our agreements or protect our rights and safety. 

4. Data Retention

We retain personal information only as long as necessary for the purposes described above, including fulfilling our obligations under service agreements, resolving disputes, and complying with legal requirements.

5. Security Measures

We employ administrative, technical, and physical safeguards to protect personal and client data from unauthorized access, alteration, disclosure, or destruction. These safeguards are consistent with industry standards and include:

  • Access controls and authentication mechanisms 
  • Encryption of data in transit and at rest 
  • Continuous monitoring and vulnerability management

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

100 N Gibson St. 
Princeton, IN 47670 

Office: 812-724-3334 

Fax: 812-616-0063 

Toll Free: 833-724-3334 

Email: info@it3ci.com

HELPFUL LINKS

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CONTACT

812-724-3334

info@it3ci.com

ADDRESS

100 N. Gibson St. Princeton, Indiana 47670

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Privacy Policy